PATCH desk

General Production Time: 90 days after the initial deposit settlement

Stock items will take 8-10 days upon the full payment settled.

Custom made items 90 days upon the quotation confirmation and deposit settled.

We have different delivery prices, depending on location of the product, extra service charges for outlying islands or apartments without lift services. shown below.

HK$300 HK Island / Kowloon / New Territories
HK$500 Tung Chung / Ma Wan
HK$700 Discovery Bay

A walk- up charge of HK$100 – per delivery load will be added for every floor if the properties without vehicular and lift access. We do not deliver above 5th floors (including ground floor) for properties without lifts.

Please make sure the entrance, lift or stairwell of your place is large enough for your new purchase(s) to fit in.

For overseas shipping, we are more than happy to provide an overseas carrier quotation.

How to Care

All products are made for household use only.

Protect furniture from the damaging effects of sunlight, it may cause dried and cracking.

Solid wood furniture should not be placed too close to heat or air conditioner, as this may cause cracks or color changes.

Do not let children play on furniture. This may cause damage to products or personal injury.

How to maintenance

Wood
Use clean and dry cloth for basic dusting. Use natural beeswax to feed and protect wooden surfaces every once in a while . Avoid undiluted mild detergent or strong grease remover, otherwise painted surfaces may come off or color changes. Do not place hot items directly on wood surface, it can cause undesirable color differences which will subsequently be difficult to remove.

Steel
Using either a paper towel or a very soft cloth with liquid detergent frequently. Do not use any abrasive agents in the cleaning process. Use liquid detergents and clean water if needed.

Glass
Use a mild solution of soap and warm water with a towel to clear off. Do not to use abrasive cleaners or sharp instrument cleaning. To avoid scratching the surface on the glass use coasters and placemats. Do not place hot items directly on the glass top, extreme temperatures may cause cracking.

Leather
Wipe with soft and dry towel for general care. Do not use chemical cloth.

Bronze
Wipe it with clean and soft towel with a few drops of engine oil helps preserve the surface and neutralize the oxidization process. Do not use any abrasive agent in the cleaning process.

No refund for merchandise and service charges.
Used and discounted items are not exchangeable.

Merchandise is only exchangeable upon presentation of original sales memo within 7 days together with original packing, and only applicable to original price items.
Merchandise can be exchanged once only.

Parlour Concept Ltd reserves the right of all final decision in case of any disputes.